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"Humiliating": Woman stranded at "nightmarish" Toronto Pearson airport for 5 days, loses $10K

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An Okanagan woman is home and out $10,000 after “the most humiliating, degrading and nightmarish airport, airline treatment” she’s had in her life.

After an Air Canada flight from Kelowna, she was stuck at Toronto Pearson International Airport for five days.

Originally she was supposed to go from Montreal to Deer Lake, N.L. However, the airline recommended she fly to Toronto as she had a higher chance of making her connecting flight to Deer Lake. But then her flight got cancelled three times.

“I was basically in lockdown, hostage position with Air Canada. You’re basically living at the airport,” said Leinweber.

Leinweber spent the four days searching for her luggage and trying to book her next flight. She spent two nights in a hotel and the rest sleeping on the airport floor. On Friday morning, she decided to book a flight home through WestJet instead of waiting for a flight to Newfoundland for her vacation.

Not only was the trip emotionally and physically draining, but Leinweber said she also lost over $10,000 in return flights, accommodations and the cancellation of her vacation.

For more info, please go to https://globalnews.ca/news/8967118/okanagan-woman-stranded-toronto-airport/
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Category
U.S. & Canada
Tags
global news, travel nightmare, air canada chaos
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