Published
The resident of an Ontario long-term care home got a shock recently when she received a cellphone bill of more than $1,000, a drastic jump from her usual $60 a month price tag. But she says her usage of the phone had never changed.
When Lena Ip's mother got a contract with Fido, it included a calling plan so she could call long-distance numbers without being charged for two years. But when the contract expired this summer, it left Ip's mother with a much bigger cost.
Sean O'Shea reports on what the company is claiming about its communications with the family.
For more info, please go to https://globalnews.ca/news/8331049/toronto-long-term-care-resident-rogers-fido-bill/
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When Lena Ip's mother got a contract with Fido, it included a calling plan so she could call long-distance numbers without being charged for two years. But when the contract expired this summer, it left Ip's mother with a much bigger cost.
Sean O'Shea reports on what the company is claiming about its communications with the family.
For more info, please go to https://globalnews.ca/news/8331049/toronto-long-term-care-resident-rogers-fido-bill/
Subscribe to Global News Channel HERE: http://bit.ly/20fcXDc
Like Global News on Facebook HERE: http://bit.ly/255GMJQ
Follow Global News on Twitter HERE: http://bit.ly/1Toz8mt
Follow Global News on Instagram HERE: https://bit.ly/2QZaZIB
#GlobalNews
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- U.S. & Canada
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- global news, Rogers, Fido
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