Sunwing still facing delays after system outage enters 3rd day, passengers frustrated

Sunwing Airlines says staff are still manually processing “as many flights as possible” as delays caused by a technical issue persist, causing frustration at the airport.

“Our third-party systems provider, Airline Choice, continues to work on resolving their system issue which was prompted by a compromise in their network,” the airline said in a statement to Global News on Wednesday.

Sunwing first said Monday that there was a network-wide system outage that was impacting check-in and boarding for its flights.

Shallima Maharaj of Global News has the story, and catches up with stranded passengers to see how they're coping with this major inconvenience.

For more info, please go to https://globalnews.ca/news/8771703/sunwing-delays-persist/

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