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What Rogers is doing to compensate frustrated customers after wireless outage

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The Rogers wireless outage on Monday had a major impact on small businesses during the coronavirus pandemic, leaving many in communities under lockdown unable to reach customers – resulting in a hit to their bottom line.

Rogers has apologized for the outage, blaming it on a recent software update from network partner Ericsson.

The company has promised to undertake an in-depth review in partnership with Ericsson to prevent similar issues from happening again. Anne Gaviola reports on the compensation available to customers.

For more info, please go to https://globalnews.ca/news/7774742/rogers-compensation-credit-outages/
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Category
U.S. & Canada
Tags
Rogers, Rogers wireless outage, Rogers phone service outage
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