Calgary issues boil water advisory after water main break triggers “critical supply” alert

The City of Calgary issued a “critical water supply” alert on Thursday morning as the fallout from a water main break the night before continued to escalate. The emergency alert extended restrictions already announced earlier in the day, and Calgarians were told they “must conserve water” and should not shower or bathe, or wash dishes or run any appliances that use water.

“I realize that this morning's emergency alert was quite jarring,” Calgary mayor Jyoti Gondek said. “We know how disruptive and how scary things were for you when you received this information last night, and our teams have your safety and your family’s top of mind as they’re doing this work.”

“Every drop of water will count,” said Susan Henry, chief of the Calgary Emergency Management Agency. “And we need everyone in this city to pull together while we’re in this critical time to help us save water.”

Director of Calgary water services Nancy Mackay added that the first priority is public health and that “there’s an urgent and immediate need” for city residents to take steps to conserve water. “We need your help,” Mackay said.

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