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Toyota customer finally gets $5,000 payout from anti-theft protection plan

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In March of 2021, Frank Taylor bought a new Toyota Highlander SUV from a dealer in Scarborough, Ont. He says the salesperson encouraged him to buy a protection package at the time, which he did.

“The plan came with tire protection and anti-theft,” Taylor said, explaining that the $699 fee was steep but justifiable, considering one of its primary benefits that was emphasized by the salesperson.

If his Highlander were to be stolen and not recovered, the plan would pay out $5,000 as a benefit, above and beyond what his own auto insurance company would pay.

Sure enough, six months after taking delivery of his new Highlander, it was stolen. Global's Seán O’Shea has more.

For more info, please go to https://globalnews.ca/news/9407015/toyota-customer-protection-plan-consumer-sos/

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Category
U.S. & Canada
Tags
global news, Toyota dealership refuses to make payout on protec, Toyota
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