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Why Self-Checkout Is Here To Stay Despite Customer Frustration

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Self-Checkout now accounts for 30% of transactions. Cenk Uygur and Ana Kasparian discuss on The Young Turks.

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Read more HERE: https://apnews.com/article/selfcheckout-theft-labor-walmart-target-1a8a6da0291651815557316964d7f8f9

"NEW YORK (AP) — The promise of self-checkout was alluring: Customers could avoid long lines by scanning and bagging their own items, workers could be freed of doing those monotonous tasks themselves and retailers could save on labor costs.

All that has happened since the rollout of self-checkout but so has this: Customers griping about clunky technology that spits out mysterious error codes, workers having to stand around and monitor both humans and machines, and retailers contending with theft."

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231219__BE03_Self_Checkout_Keeps
Category
Europe
Tags
231219__BE03_Self_Checkout_Keeps, News, Politics
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