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Should Customers Tip at Self-Checkout Machines? | Your Money Briefing | WSJ

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Customers routinely tip service workers, but many shoppers are perplexed and even angry to find some self-checkout machines prompting them to leave upwards of 20%.

WSJ reporter Rachel Wolfe joins host J.R. Whalen to discuss so-called tip creep and where, exactly, those tips are going.

0:00 Have self-checkout machines always asked for tips?
0:46 Why people are confused
2:13 What shoppers are saying about tipping machines
3:54 Could self-checkout machines affect people’s other tipping decisions?

Your Money Briefing
WSJ's personal-finance podcast features the news that affects your money and what you do with it, breaking down complicated money questions from spending and saving to investing and taxes.

For more episodes of WSJ's Your Money Briefing: https://link.chtbl.com/WSJYourMoneyBriefing

#Customers #Tipping #WSJ
Category
Television
Tags
tipping, customer tips, worker tips
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