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How Big Tech's Content Moderation Outsourcing May Be Upended by These Cases | WSJ Tech News Briefing

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Facebook content moderators hired by a third-party contractor in Kenya are suing over working conditions. The contractor involved denies the allegations and Facebook parent Meta is arguing it shouldn’t be involved in the lawsuit. The outcome of this case and two others could have a profound impact on big tech and the industry’s outsourced workforce.

WSJ South Africa-based business reporter Alexandra Wexler joins host Zoe Thomas to explain.

0:00 Health effects from being a Facebook content moderator
1:47 Sama’s response
2:38 Meta’s response
3:45 What this lawsuit could mean for Kenya
4:30 Two similar cases of content moderation

Tech News Briefing
WSJ’s tech podcast featuring breaking news, scoops and tips on tech innovations and policy debates, plus exclusive interviews with movers and shakers in the industry.

For more episodes of WSJ’s Tech News Briefing: https://link.chtbl.com/WSJTechNewsBriefing

#Meta #ContentModeration #WSJ
Category
Television
Tags
big tech, worker exploitation, unfair termination
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