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Calgary pet owners raise concerns over "nightmare experiences" at pet hospital

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Some Calgary pet owners are issuing a warning over what they call "nightmare experiences" at a local animal hospital. Both say they were refused care after raising concerns about their animals' treatment.

Julie Krivitsky said she brought her cat Matilda to the VCA Animal Emergency Centre in southeast Calgary after the cat stopped eating and drinking. The cat was discharged about two days later, with recommendations for her continued treatment with VCA.

But Krivitsky said Matilda didn’t seem like herself when she visited each evening in the hospital. She said, at the time, staff told her that Matilda had ripped her IV bag and escaped her kennel for some time during the stay. When she raised concerns about the animal’s care, she said she was told not to come back.

In a statement to Global News, VCA Canada said “the health and well-being of our patients are our top priority, and we take great pride in providing the highest quality of medicine for all pets entrusted to us.” VCA Canada said the details referenced in Krivitsky’s story are “overwhelmingly out of context” but could not speak to Fraser’s circumstances.

Global's Sarah Offin has more.

For more info, please go to https://globalnews.ca/news/10619880/clients-raise-concerns-over-animal-care-at-calgary-pet-hospital/

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Category
U.S. & Canada
Tags
global news, calgary, pets
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