'I still feel really violated' - says a woman whose flat was broken into by debt collectors

Sky's Paul Kelso speaks to two people affected by mandatory prepayment meter installation, a policy that Ofgem have now ruled against.

British Gas has acknowledged that they made a mistake in Louise's case, and have stopped all forced installations.

A newspaper investigation revealed that vulnerable customers had suffered forced entry to their homes on multiple occasions.

Read more on this story here: https://bit.ly/3JEQS1a

#prepayment #energy #electricity #costofliving #power

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