Business Live with Ian King: Boost in retail sales and customer engagement AI

Join Ian King and guests as retail figures show a boost in sales, beating expectations. However, numbers are still down on last years figures.

Also on the show find out why companies are are overestimating their ability to use AI to handle customer engagement and meet the tech investors who hope the next big thing will be in Africa.

Guests include David Dagger - Director of Communications & Corporate Affairs at The Institute of Customer Service, Anthony Impey, CEO of Be the Business, Bill Dinning, CEO at Waverton Investment Management and Lexi Novitske, General Partner at African tech growth fund, Norrsken 22.

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For all your business news ????https://trib.al/uJRQ3Ky
Listen to the Ian King Business Podcast ???? https://trib.al/8BSNq0b

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