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British Gas takes action amid claims debt firm broke into homes to install prepay meters

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British Gas has suspended the use of court warrants to force-fit prepayment meters after a report alleged it sent debt collectors to break into customers' homes to install them - ignoring their vulnerabilities.

Centrica, the owner of British Gas, said in a statement that "all warrant activity" had been suspended and that protecting vulnerable customers is an "absolute priority".

It followed an investigation by The Times that alleged a company used by British Gas to pursue debts, Arvato Financial Solutions, had broken into homes to fit the devices, despite signs children and disabled people were living there.

Read more here: https://news.sky.com/story/british-gas-suspends-force-fitting-prepayment-meters-as-unacceptable-allegations-emerge-12801126

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Category
World
Tags
gas supply, russian gas supply, gas
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