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Airbnb Ratings: How Much Do Five Stars Matter? | Your Money Briefing | WSJ

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Ratings for Airbnb properties are as important to travelers as they are to property owners.

WSJ travel reporter Allison Pohle tells J.R. Whalen how some guests feel pressured to give five stars, and why a perfect rating might not fully convey a guest’s experience.

Photo: Charles Platiau/Reuters

0:00 Why are guest reviews important to Airbnb hosts?
1:08 How ratings help hosts stand out among competitors
1:54 How does a guest rating affect a host’s relationship with Airbnb?
3:49 Why a 4.8 rating is important in becoming a superhost
5:58 What research can a guest do before making a reservation?

Your Money Briefing
WSJ's personal-finance podcast features the news that affects your money and what you do with it, breaking down complicated money questions from spending and saving to investing and taxes.

For more episodes of WSJ's Your Money Briefing: https://link.chtbl.com/WSJYourMoneyBriefing

#Airbnb #Ratings #WSJ
Category
Television
Tags
airbnb, airbnb rating, airbnb business
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