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Air Canada ruins couple's "dream vacation" after refusing to remove bags off flight

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A B.C. couple says Air Canada ruined their dream vacation after the airline refused to take their bags off a flight.

Alyssa Yell and her partner Paul Suter had booked a horse trekking adventure in Ulaanbaatar, Mongolia. However, the Vancouver Island couple says the trip began unravelling before they arrived at the airport on Sept. 1, 2023.

The day they were scheduled to depart Vancouver International Airport, Suter and Yell say they received a notice from Air Canada early that morning stating their scheduled flight was delayed. That was later followed by another notice indicating the same flight would be further delayed due to pilot scheduling issues.

Global's Anne Drewa has their story.

For more info, please go to https://globalnews.ca/news/9992591/bc-couple-dream-vacation-ruined-air-canada-refusal-remove-bags/

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Category
U.S. & Canada
Tags
global news, air canada, travel
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