Alberta car buyer calls out some dealerships over “mandatory” extras

A Calgary man is warning others to be aware of “extra, mandatory” costs when buying a new vehicle at some dealerships, adding he was told to “pay up” for these extras or walk away with no vehicle.

“It was extremely frustrating,” Jason Gray told Global News. Gray said the “nightmare” experience started when he went with his daughter to buy her first vehicle.

Gray said they picked a vehicle and then asked about the price. He said he was shocked to see the quote included a number of extra charges — not included in the selling price. Those charges included an almost $4,000 fee for a so-called “Winter group package” and another $999 for a “Safeguard package”.

As Tomasia DaSilva reports, he says he was told to “pay up” for these extras or walk away with no vehicle.

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